At Syfa Impex Ltd (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.

1. Information We Collect We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, shipping and billing addresses, payment details.
• Non-personal Identification Information: IP address, browser type, device information, and usage data.

2. How We Use Your Information We use your information for the following purposes:

• To process transactions and deliver services to you.
• To improve customer service, respond to inquiries, and personalize your experience.
• To send periodic emails regarding your order or other products and services.
• To process payments securely and prevent fraud.
• To comply with legal obligations.

3. How We Protect Your Information We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored in secure networks and is only accessible to a limited number of employees with special access rights.

4. Sharing Your Information We do not sell, trade, or otherwise transfer your personal data to third parties unless:

• We need to share it with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements.
• We are required to comply with legal obligations or respond to legal requests.

5. Cookies We use cookies to enhance your user experience and analyze site usage. Cookies are small files stored on your device. You can control cookie preferences through your browser settings.

6. Your Rights Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain data processing activities.
• Withdraw your consent at any time (where applicable).
• Lodge a complaint with a supervisory authority.

7. Third-party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing personal information.

8. Data Retention We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

9. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy. Any changes will be posted on this page, and the “last updated” date will reflect the changes. We encourage you to review this policy periodically.

10. By using our website and services, you consent to the collection and use of your personal information as outlined in this privacy policy. 

Contact Information If you have any questions or concerns regarding this Privacy Policy or your personal data or our privacy practices please contact us before disclose any personal info at info@silreck.com.